Refund & Cancellation Policy

Last updated: 24 August 2026

Contributions made to Arul Dairy & Cow Care Farm are voluntary and are generally intended to be used for cattle-care and related farm needs.

Cancellation

Once a payment has been successfully completed, it generally cannot be cancelled through the website. If a transaction is still pending, its final status will depend on the relevant bank, UPI service or payment provider.

Refund requests

If you made a duplicate payment, entered an incorrect amount, or believe a payment was made in error, please contact us as soon as reasonably possible. Refund requests will be reviewed individually based on the transaction details and whether the funds have already been applied toward farm and cattle-care expenses.

Information required

To help us review a request, please provide the payer name, contribution amount, date of payment, transaction or UTR/reference number, registered contact details and the reason for the request. Do not send UPI PINs, OTPs, card PINs or banking passwords.

Processing

If a refund is approved, it will normally be initiated to the original payment method where possible. Bank or payment-provider processing times may apply after initiation.

Failed or pending transactions

If money is debited but the transaction is shown as failed or pending, please first allow the bank or payment provider's normal reconciliation period. Where necessary, contact us with the transaction reference so that we can check the payment status available to us.

Contact for refund requests

Email contact@aruldairyfarm.com or call +91 99652 76070. Please include the payment reference in your message.